Refund & Cancellation Policy

Free trial first

Every new account starts with a free trial so you can try OdoSelf before paying. No payment is taken for the trial.

Cancellation

Plans are prepaid and never renew automatically, so there is nothing to cancel: if you do not renew, your plan simply ends on its end date, and you keep full access until then.

Refunds

• Payments for a plan period are generally non-refundable once the period has started, including for unused days.
• If you were charged twice, charged the wrong amount, or paid but your plan was not activated, write to us within 7 days with the payment reference. We will activate the plan or refund the extra amount.
• Approved refunds are paid to the original payment method through Razorpay within 5–7 working days.
• Wallet top-ups for third-party checks are refundable only for the unused balance when an account is closed.

Changing plans

When you switch plans, the unused value of your current paid plan is converted into extra days on the new plan instead of a refund.

Delivery

OdoSelf is an online service. Your plan is activated instantly after successful payment; nothing is shipped.

Contact

Softnue, HN-2, Bye Lane-3, Near Blooming Star School, Basisthapur, Beltola, Guwahati, Assam 781028, India.
Email: contact@softnue.com · Phone: +91 8011626948