Terms of Service

These terms govern your use of OdoSelf (the "Service"), fleet and rental management software provided by Softnue ("we", "us"). By creating an account or using the Service you agree to these terms on behalf of yourself and the business you register ("you").

1. Accounts

• You must give accurate business and contact details and keep your login credentials secret. You are responsible for all activity under your account, including that of your staff.
• You must be at least 18 years old and authorised to act for your business.

2. Plans, trial and payment

• New accounts start with a free trial of the chosen plan for the period shown at sign-up. No payment details are needed for the trial.
• Paid plans are prepaid for the billing period you choose (monthly, 3 months, 6 months or yearly). Prices are in Indian Rupees as shown on the pricing page and include applicable taxes unless stated otherwise.
• Plans do not renew automatically. Before your plan ends we send reminders, and you renew from the Upgrade Plan page. Renewing early keeps your remaining days.
• If a plan is not renewed, access continues for a short grace period and is then paused. Your data is kept, and access resumes as soon as you renew.
• Each plan has the limits (vehicles, staff, branches) and features described on the pricing page. We may change prices or plans for future billing periods with notice; a period you have already paid for is not affected.

3. Your data and your customers

• You own the data you enter, including the details and documents of your customers. You are responsible for having a lawful basis and any consent required to collect and process that personal data, including identity documents, under applicable law such as the Digital Personal Data Protection Act, 2023.
• We process that data only to provide the Service, as described in our Privacy Policy.

4. Acceptable use

• Do not use the Service for unlawful purposes, to store content you have no right to, to try to access the data of other businesses, or to disrupt the Service.
• Third-party checks offered through the Service (for example licence, KYC or challan look-ups) are provided by external providers. Results depend on those providers, and checks may be charged per use from your wallet.

5. Availability and support

We work to keep the Service available and secure but do not guarantee uninterrupted operation. Planned maintenance is kept short and announced in advance where possible. Support is available through in-app support tickets and the contact details below.

6. Suspension and termination

You may stop using the Service at any time. We may suspend or close accounts that breach these terms or remain unpaid. On request after closure we can provide an export of your data for 30 days, after which it may be deleted.

7. Liability

The Service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us for the Service in the three months before the claim.

8. Changes and governing law

We may update these terms; material changes are announced in the app or by email. These terms are governed by the laws of India, and the courts at Guwahati, Assam have jurisdiction.

Contact

Softnue, HN-2, Bye Lane-3, Near Blooming Star School, Basisthapur, Beltola, Guwahati, Assam 781028, India.
Email: contact@softnue.com · Phone: +91 8011626948